The following terms and conditions will apply regarding of the use of the website located at, hereinafter referred to as the “website”. The website was created and belongs to Dimitropoulos-Lanaras Ltd based in Pallini and for the sake of brevity the “Company” will be mentioned in the following.

Our Company’s business scope is the consultation and seminars in the airline and tourism sectors as well as First Aid training provision via ProtonAid.

The visitors of the website who visit or use its services (hereinafter referred to as “visitors” or “users”) are invited to consult the following terms and conditions that apply to the use of the website. The actions of the users on the website as an indication of the browsing imply the unconditional acceptance of these terms.

If a user does not agree with these terms then he must responsibly refrain from visiting and using the website and the information contained therein.

The Company reserves the right to modify or renew these terms of use, in accordance with applicable law or developments in the industry. We will not explicitly notify website visitors of these changes. Therefore, we encourage our visitors to periodically check the content of these terms for any changes. Your continued use of the Website, even after any changes to the Terms of Use, constitutes your unconditional acceptance of these Terms.

The website is designed to comply with applicable laws / regulations for the protection of visitors’ personal data, as they apply after they are amended.

  • EU Data Protection Directive 1995 (DPD)
  • EU General Data Protection Regulation (GDPR) 2018 (DPD)

Information provided

The Company is committed to the validity and completeness of the information provided on the website regarding of the identity of the Company and its services. In any case, the Company is not responsible for and is not bound by electronic data entries that were made by mistake or have occurred unintentionally due to technical malfunctions of the website or due to force majeure. The Company is entitled to rectify these problems whenever it realises their existence.

Limitation of responsibility

The Company is not responsible for any form of positive, special or negative loss, which indicatively and not restrictively, divisively and / or cumulatively consists of loss of profits, data, lost profits, monetary satisfaction, etc. the visitor / user of the website may suffer. 
In any case, the Company reserves the right at any time to cut off the operation of all or part of the website for reasons of preservation or upgrade or for any reason.

Furthermore, the Company bears absolutely no responsibility for damage or injury, or infection by cyber viruses and / or other malicious programs, to the computer or other electronic device used by a user / visitor to access this website, nor it is responsible for damage related to inability to perform, error, omission, interruption, defect, delay in operation or transmission or system line drop, etc.

This website provides the content (eg information, names, photos, illustrations, etc.), products and services available through this website “exactly as they are”, without any warranty expressed or implied by any way. Also, the Company does not guarantee that the content of this website and the quality of the services provided through it will meet the needs, requirements and expectations of its users / visitors. Any direct, consequential, incidental, indirect or consequential damages arising from access to, or use of, this website, do not create liability for the Company, its executives, employees or associates.

Intellectual property rights

All content of this Website, including badges, images, graphics, photos, text, etc. belongs to the intellectual property of the Company and is protected under the relevant provisions of Greek law, European law and international conventions or intellectual property of third parties for which the Company has obtained a license for its own exclusive needs and for the operation of the website. No part of this site may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, without the prior written permission of the company.

Obligations of users

The users of the website agree that they will not use the website or its content for:

  • Sending, publishing, sending by e-mail or transmitting other forms of content that is illegal, false, inaccurate, threatening, abusive, offensive, vulgar, violent, defamatory and for any reason, causes illegal insult and harm to the company or any third part.
  • Submitting, publishing, e-mailing or transmitting other forms of content for which users are not entitled to transmit in accordance with applicable law or contracts (such as inside information, proprietary and confidential information obtained or disclosed as part of work relationships or covered by confidentiality agreements).
  • Submitting, publishing, emailing or transmitting other content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of third parties.
  • Sending, publishing, e-mailing, or otherwise transmitting any material that contains software viruses or any other code, files, or programs designed to interrupt, damage, destroy, or equip any functionality software or computer hardware.
  • Intentional or unintentional violation of laws or regulations.
  • Molestation -in any way- of privacy and the individual and social rights of third parties.
  • Collection or storage of personal data related to other users.


“Personal data” means any information relating to an identified or identifiable individual

Processing of personal data” means any action or series of transactions in personal data, such as collection, registration, organisation, structure, storage, adaptation or alteration, retrieval of information, use, disclosure by transmission, dissemination or any other form of disposal, association, combination , restriction, deletion or destruction,

“Controller” means an individual or a legal form, public authority, department or other principal which, alone or jointly with others, determines the purposes and manner of processing personal data,
”Processor” means an individual or a legal form, public authority, department or other body which processes personal data on behalf of the controller.

Privacy Policy

The Company is committed to the protection of the personal data of the users of the website as well as the observance of the relevant regulations about the protection of personal data as they apply in each case.

The Company will not sale or otherwise transmit or disclose personal data of the website visitors to third parties, not related to it, without the consent of the visitor, with the exception of the application of relevant legal dictates to the competent authorities only.

The Company maintains all appropriate technical and organizational measures to ensure the level of security necessary to protect the data of website visitors from loss, unauthorized access, disclosure, modification or destruction. The visitor can contact us in order to cross-check the existence of the personal file, to correct it, to change it or to delete it.

The Company will report any illegal breach of the personal data of the website visitors to all those directly concerned as well as to the authorities within 72 hours of the breach, provided that it is obvious that the personal data stored in a recognizable form has been stolen.
If you are under the age of 16, it is essential that you have the consent of your parents before using the services on this site.

Data that we collect

The Website collects personal data in the following cases:

a) Data provided by users

In the event that you choose to contact us through the contact form or using an email link of the Company, none of the data you provide will be stored on the Website or transferred or processed by any third party data processing entity. 
Instead, this data will be sent to us by e-mail via the Simple Mail Transfer Protocol (SMTP). This message is protected by a security protocol, which means that its contents are encrypted before being sent through the Internet. The content of the email is decrypted and stored on our local computers and devices.

This data can be:

  • Name
  • Email address
  • Telephone
  • Generally data that you fill in the free text field
Especially for free text fields we draw your attention as they are not covered by any kind of privacy. We therefore recommend that you do not include sensitive information about you or third parties.
Users, when providing their data in the context of their communication, consent and accept the forthcoming processing of this personal data for the purposes of smooth and easy communication between the parties.

b) Data collected automatically

The website uses Google Analytics to track the activity of its visitors. We use this service to analyze the traffic of the website and to better understand the way our websites are displayed. This data is collected automatically and anonymously during the visitors’ browsing of the website. See the “Cookies Policy” section for details on Google Analytics.

Purpose of processing

The main purpose of the processing of personal data that we collect from the contact forms or from a link of our e-mail is the provision of information products and / or services by the Company.

We do not process personal data regarding the information provided by users automatically during their visit to the website, except anonymously for the purpose of statistical analysis and monitoring of the operation of the website.

Legal basis for the use of personal data

The Company collects only personal data that are necessary in order to fulfil the purpose of your order, ie the provision of our services. Where additional, optional information is sought, you will be notified at the time of data collection.

The General Regulation on Personal Data Protection allows us to process personal data when the following concur (divisive or cumulative):

a) Implementation of the contract: this happens when the processing of your personal data is necessary for the fulfilment of our obligations arising from the contract.

b) Legal obligation: this occurs when we are required to process your personal data in order to comply with a legal obligation, such as keeping records for tax purposes or providing information to a public authority or law enforcement authority.

c) Your consent. You can withdraw your consent at any time, by calling +30 693 265 5123 or by sending an email to the e-mail address:

Data subject rights – visitor / user

The data subject (hereinafter visitor / user) has access to his personal data collected and processed by the Company, as well as the right to information, upon request by calling +30 693 265 5123 or sending an email to the e-mail address: This is called a “Subject Request”. Access to your personal data is provided free of charge. Before we satisfy your request and in order to have total security in our transactions, we may ask you for proof of your identity and sufficient information about your transactions with us from which we can locate your personal data and identify you.

If the information we have about you is inaccurate, you can ask us to correct any inaccuracies in your personal data. You can modify, correct, fill in your personal data that are processed by the Company and for this reason you can submit a request by calling +30 693 265 5123 or sending an email to the email address: You also have the right to object to the processing of your personal data by us (right of objection) if we no longer have the right to use them, to request that they be deleted from our file (right of deletion) or to request that their processing be restricted to certain cases (right to restrict processing). For the exercise of all the above rights you will be able to submit a relevant request by contacting by phone at +30 693 265 5123 or by sending an email to the e-mail address: After studying the relevant request, the Company will proceed within a period of one month to satisfy it provided that it is legal and valid.

The data subject has the right to withdraw its consent about the processing of personal data by submitting a relevant request by calling +30 693 265 5123 or by sending an email to the e-mail address:


The Company is responsible for processing the personal data of users collected from the website. The processing of personal data is done by the competent, exclusively authorized employees of the Company.

Disclosure and transmission of Personal Data

The Company does not transmit, disclose personal data to third parties not affiliated with us, unless otherwise required by our legitimate business and business needs, in order to respond to your requests and provide our services and / or if required by law. In order to manage and respond to your inquiries and requests, we may collect and store your full name, email, address, contact information and any other information you may have provided to us. This information is strictly used to satisfy your questions or requests and will not be disclosed to third parties other than those mentioned in this policy or where disclosure is required or permitted by law.
The Company may disclose personal information in order to respond to requests from courts, tribunals, government or law enforcement agencies or where required or prudent to comply with applicable law, court decisions or rules or orders of courts or judicial authorities. Disclosures of personal data may also be required for checks on privacy and security and / or for investigation or response to a complaint or security threat.

Period of Maintenance

The Company maintains the personal data of the visitors collected from the website, for a period of time which is necessary for the respective purpose of processing e.g. for processing requests. After the completion of the processing purpose, this data will be deleted within three (3) years from the date when the last message was sent, that we will have received from the visitor.

Social media

The Company can maintain official social media accounts. We may use the social media platform to collect and process some of your data (such as the username you use and your photo). The Company is considered jointly responsible for the processing of your data together with the platform of the respective social networking medium.

You provide your consent to the processing of your data when you like or share or follow our social networking pages and you can revoke it at any time just as easily. Your consent implies acceptance of our data protection policy.

The purpose of the processing of all the data we collect about you from social networks, whether anonymous or not, is to provide updates on our content or to communicate with you, responding to the messages you send us.

It is ensured that only authorized personnel of the Company has access to the data of the visitors collected from the social networking pages.
Please note that the Company is not responsible for the manner or means by which social networking platforms process your data. Please be informed about the policy of these media by the respective links they have on their websites.

Third-party social networks can place cookies on your computer or device if you choose to share content from the site with them, for example by clicking on one of the action buttons titled “Like” or “Shared” use “(share). The website has no control over these third party cookies.

Website security

All web traffic (file transfer) between the website and the user browser is encrypted and transferred via HTTPS (Hypertext Transfer Protocol Secure) using an SSL (Secure Sockets Layer) certificate. An SSL certificate is a component used to secure electronic connections. It guarantees that all data during transactions between two parties, for example, a web server and an internet browser are encrypted and reliable.

The Company recognises the importance of security of personal data of users / visitors of this website and makes every reasonable effort, with the most modern and advanced methods, to reassure their security.

Website links

The links (hyperlinks) contained in the website lead to other websites of the same network or in some rare cases may lead the user to go to websites and networks of third party providers, companies, etc. These websites and networks are not under the control of the Company and therefore the Company is not responsible for the contents and the privacy policy that is included in them. These links have been placed for the convenience of visitors only while browsing the internet. The use of the links is not mandatory for visitors and the fact that they are included in the website is in no way an indication of acceptance or approval of the content of the websites listed in the links. Access through the use of the provided links to the respective website takes place at the sole responsibility of the user.

Applicable Law and other terms

All the above terms and conditions of the present as well as any modification are governed by Greek law. For any dispute that may arise from the use of the website, the competent courts of Athens have jurisdiction.
The Company has a constant aim, any disputes that may arise from the use of the website and / or the interpretation and application of these terms of use, to be resolved amicably and out of court. For this reason, in case you as a visitor find any legally and / or ethically problematic element or information in the content of the website, please inform the Company immediately at

Contact us

If you have any questions, comments or complaints about the management or protection of your personal data or if you wish to modify your personal data or exercise any of your rights as a data subject, please contact us at +30 693 265 5123 or by sending an email to the e-mail address:

The Controller is called Georgios Lanaras and is accessible via phone call to the phone: +30 693 265 5123. The Visitor / User reserves the right to complain to the Personal Data Protection Authority (1-3 Kifissias, 115, 23 23, Athens, 210 6475600,

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